She helped us every step of the way and answered any questions we had promptly and efficiently. She answered texts and phone calls at any time of the day and night. One of our contracts fell through in the beginning of the search and she was super supportive. I was instantly comfortable with Lori, which is very important to me when working with someone in any situation. She was always on time and willing to meet us whenever we wanted to see a home. My ENTIRE family came to see a house with me once and she fit right in...they all loved her instantly! I feel like Lori really cares about her clients and is willing to go above and beyond for them. She made finding a house easy and painless. I will be recommending her to everyone!